Department of Posts Exceeds Targets in Special Campaign 6 Across India

The Department of Posts, under the Ministry of Communications, has successfully executed Special Campaign 6 from October 2 to October 31, 2026, achieving remarkable milestones across its extensive network. The campaign aimed to institutionalize cleanliness, enhance administrative efficiency, and promote environmental sustainability while strengthening citizen-centric service delivery. During this period, the Department resolved an impressive 150,000 public grievances and disposed of 1,500 appeals, reflecting its commitment to addressing citizen concerns effectively.

One of the primary objectives of Special Campaign 6 was to enhance cleanliness across various postal facilities. The Department set a target to conduct cleanliness activities at 135,000 sites but exceeded this goal by covering 150,000 sites nationwide. This initiative not only improved the physical environment of post offices but also contributed to freeing up 203,570 square feet of office space for more productive utilization. The comprehensive approach included efficient record management, disposal of redundant materials, and scientific waste management, ensuring a cleaner and more organized workspace.

The campaign also emphasized the importance of community engagement in cleanliness drives. Postal facilities, including Branch Post Offices and mail offices, conducted cleanliness activities in public-facing areas, encouraging local participation and fostering a sense of ownership among citizens.

A significant aspect of Special Campaign 6 was the focus on environmental sustainability through innovative waste management practices. The Department successfully disposed of over 803,000 kg of scrap and 58,514 kg of e-waste, generating revenue of approximately ₹3.01 crore. This initiative not only contributed to better space utilization but also promoted environmentally responsible disposal practices.

The Assam Circle introduced Vertical Green Walls at its N-Gen Post Offices, creatively utilizing discarded plastic waste and containers as planters. This initiative involved local students, fostering environmental awareness and community involvement. Additionally, the Mail Motor Services in Naraina, New Delhi, inducted 16 [electric vehicles](/topic/electric-vehicles) into its fleet, reinforcing the Department's commitment to greener transportation solutions.

In an effort to strengthen citizen engagement, the Department organized Dak Chaupals across the country. These interactive sessions aimed to bring government services closer to the people, focusing on digital interfaces and financial inclusion, particularly in last-mile delivery. Citizens were informed about various services, including Postal Life Insurance (PLI), Rural Postal Life Insurance (RPLI), India Post Payments Bank, and Direct Benefit Transfer (DBT).

On October 23, 2026, a nationwide program was held, resulting in 1,861 Dak Chaupals attended by 76,343 citizens, including 31,728 women. During these sessions, approximately 55,952 sites were involved in cleanliness activities, and 9,007 public grievances were resolved. This initiative not only facilitated direct communication between citizens and postal officials but also enhanced awareness of the services offered by India Post.

Special Campaign 6 also featured various innovative community engagement activities aimed at promoting the concept of cleanliness and environmental awareness among younger generations. At the Nehru Place Post Office, a calligraphy activity focusing on Swachhata (cleanliness) and environmental awareness was organized for school children. Similarly, at the Vasant Kunj Post Office, children participated in clay pot painting and plantation activities, fostering creativity while instilling the values of cleanliness and environmental stewardship.

These activities were designed to engage children in meaningful ways, encouraging them to take an active role in promoting a cleaner environment. By integrating educational elements into community engagement, the Department of Posts successfully highlighted the importance of Swachhata and sustainability.

The achievements of Special Campaign 6 reflect the Department of Posts' unwavering commitment to enhancing service delivery, promoting environmental sustainability, and engaging with citizens effectively. By exceeding targets in cleanliness initiatives, resolving public grievances, and implementing innovative waste management practices, the Department has set a benchmark for future campaigns. The successful execution of this campaign not only underscores the importance of cleanliness and efficiency in public service but also reinforces the role of the Department of Posts as a vital link between the government and the citizens it serves.